How Can We Help You?

Joining a senior living community is a significant decision to make, but we’re here to help make your experience with us magical.

If you have any questions or concerns regarding what you can expect in one of our communities, please don’t hesitate to reach out to us. In some cases, the answer you’re looking for might be on this page, so please take a moment to browse our FAQs to get a clearer look of what life looks like in our community.

Or start the journey today by booking a tour through one of our beautiful communities. Contact us today!

Contact Us

Community FAQs

We strive to provide an incredible community experience for all of our residents.

Here are some of the most common questions potential residents and their families ask in regard to our community and culture. If you have any other questions about our communities, please visit our Community Life page to learn more!

What makes The Legacy at Crystal Falls stand out from others?

At The Legacy at Crystal Falls, we strongly believe that culture plays a vital role in our community.

We recognize the importance of building and nurturing meaningful relationships between our residents, their families, and our community as a whole. By doing so, we strive to create an environment where everyone feels invested in connection, growth, and love.

What amenities do you offer at The Legacy at Crystal Falls?

Some of our featured amenities include:

3 chef-prepared meals
Restaurant-style dining
Weekly housekeeping
Outdoor Courtyards
Fitness room
Salon
Bistro
And so much more!

Visit our services and amenities page or schedule a visit with us to learn more about what we have to offer.

Do you provide transportation?

Yes!

We provide scheduled transportation to get them where they need to go, whether it’s a doctor’s appointment or an event outside our community. Simply reach out to our concierge or healthcare team, and we’ll take care of the rest.

Are your suites furnished?

Our suites are private and unfurnished, but this offers our residents the opportunity to get creative with their decorating and truly make their space their own.

View our floor plans here.

What is the ratio of care associates to residents?

The Legacy at Crystal Falls is staffed 24 hours a day, 7 days a week. We match our staffing ratio to the needs of our residents.

How is a resident’s level of care determined?

We understand the importance of providing personalized care that caters to your unique needs and preferences.

That’s why our healthcare team works closely with your family and physician to complete a thorough health assessment that takes into account all relevant factors and determines the best level of care you need.

Is there an age requirement for living at The Legacy at Crystal Falls?

Yes, 62.

Do you allow pets?

We know how important it is for seniors to have the companionship of their pets, which is why we offer a pet program to help our residents stay close to their furry friends.

Please contact us to learn more about our pet programs.

What does the typical move-in process look like?

We understand the importance of making the move-in process easy and stress-free.

Our staff will guide you through every step of the process, taking care of all the necessary paperwork, including vital information, agreements, and permissions required by state regulations. We help take care of everything from start to finish, giving you peace of mind during this exciting time.

Additional Questions? We Can Help!

If you don’t see your question answered here, please feel free to contact our team today for any clarity you might need.

We can’t wait to hear from you!

Contact Us

Why Choose Us?

Connect

Life is always better when we’re together. We prioritize connection within our community, fostering meaningful relationships based on trust, care, and compassion.

Grow

Stay curious about the world around you! We provide you with endless opportunities to explore your interests, find new hobbies, and love every moment of life.

Love

We genuinely care about every single resident, and we show this by always being there to lend a helping hand.

All Together

We’re more than just a community—we’re a family. By instilling principles of connection, love, and personal growth, our residents feel like they are a part of something special.

Our Lifestyles

We believe that every resident deserves a lifestyle that brings them joy and comfort. Our dedicated team works closely with you to determine the perfect lifestyle for your needs and preferences.

Whether you prefer an active lifestyle filled with community events and outings or a more relaxed pace focused on personal enrichment, we have something for everyone. Browse our lifestyles and get in touch with us to learn more.

Assisted Living

Assisted living is more than just a place to live—it’s a community that provides the support you need to focus on what truly matters. Our goal is to help you connect with others, grow as an individual, and experience the love and support of those around you.

Learn More

Memory Care

Memory care is designed to help individuals with cognitive conditions make meaningful connections within their community and enjoy an elevated, enriching quality of life.

Learn More

Respite Care

Our respite care program offers short-term stays that provide a break for caregivers while allowing individuals to experience all the benefits of our community.

Learn More